If you aren't able to locate the policy you require, or have a query relating to a school procedure, then please contact the school office.
The procedure for dealing with complaints is as follows:
- Complaints should be dealt with by the class teacher in the first instance
- If you feel the matter needs looking into further please arrange an appointment with our Head of School, Mrs Kate Whitford.
- All serious complaints must be reported to our Head of School immediately.
- If you feel the Head of School has not satisfactorily dealt with the situation, you should contact the Executive Principal Mrs Vanessa Bragg or one of our Hub Councillors.
Padstow School is committed to its Public Sector Equality duties and will endeavour to:
- Eliminate unlawful discrimination, harassment and victimisation and other conduct prohibited by the Act
- Advance equality of opportunity between all people, regardless of Disability, Sex (gender), Race (ethnicity), Pregnancy and Maternity, Religion and Belief, Sexual Orientation, Transgender, Age or Marriage and Civil Partnership
- Foster good relations between all people, as above
Padstow School is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment.
This means that we have a Child Protection Policy and procedures in place which we refer to in our policy below. Parents and carers are welcome to request a hard copy from the school office.
Sometimes we may need to share information and work in partnership with other agencies when there are concerns about a child's welfare. We will ensure that our concerns about our pupils are discussed with his/her parents/carers first unless we have reason to believe that such a move would be contrary to the child's welfare.
The Designated Safeguarding Lead (DSL) is Mrs Kate Whitford and the Deputy Designated Safeguarding Lead (DDSL) is Mrs Helen Edwards. The designated person for Children in Care is Mrs Kate Whitford.
Scheme of Publication
Padstow School is committed to complying with and implementing the provisions of the Freedom of Information Act (2000) and related legislation. This provides a general entitlement to any person to be able to access information held by the schools, subject to exemptions and conditions laid down by law.
This policy applies to all information held by schools regardless of how it was created or received. It applies irrespective of the media on which the information is stored and whether the information is recorded on paper or held electronically. The Act’s powers are fully retrospective and thus information is accessible no matter how old it may be. Similarly, information in draft form will also be accessible under the Act.
We will offer advice and assistance to anybody wishing to make a request for information.
It should be noted that access to personal information (that is information from which a living individual can be identified) is still governed under the Data Protection Act 1998. Requests for access to such information will be governed in line with the requirements of this legislation.